Customer Experience Representative

1 week ago


West Haven, Connecticut, United States Global Partners Full time
Job Title: Guest Service Associate

We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Global Partners. As a Guest Service Associate, you will be responsible for delivering exceptional customer experiences, ensuring a positive and welcoming environment for our guests, and supporting the overall success of our store.

Key Responsibilities:
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Ensure a clean and organized store environment, maintaining high standards of cleanliness and safety.
  • Operate the point of sale system, handling cash, lottery, and tobacco transactions accurately and efficiently.
  • Replenish products and supplies, maintaining optimal inventory levels and ensuring a seamless shopping experience for guests.
  • Communicate effectively with store management, vendors, and guests, providing excellent communication and interpersonal skills.
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment.
  • Perform other tasks as assigned by management, supporting the overall success of the store.
Requirements:
  • High school diploma or equivalent required.
  • Ability to work flexible hours, including days, nights, weekends, and holidays.
  • Reliable transportation and ability to travel to other locations as needed.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • Competitive hourly rate range: $13-$14 per hour.
  • Opportunities for growth and development within the company.
  • Medical, dental, vision, and life insurance benefits.
  • 401(k) plan with company match.
  • Tuition reimbursement program.

Global Partners is an equal opportunity employer, committed to fostering a diverse and inclusive work environment. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.



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