Customer Service Representative
7 days ago
We are looking for a highly skilled and dedicated Customer Service Representative - Product Expert to join our team at TSR Consulting. As a leading IT and technical services staffing company, we offer a dynamic work environment and opportunities for growth and development.
About the JobThis contract position offers a competitive salary of $45,000 - $55,000 per year, depending on experience. The successful candidate will provide exceptional customer service via incoming telephone calls in a fast-paced, automated, high-volume contact center environment.
The ideal candidate will have a minimum of 3-5 years of experience in an insurance background and possess a customer-focused mindset and dedication to providing exceptional service to employees.
Key Responsibilities- Provide superior customer experience via incoming telephone calls
- Assume ownership and timeliness in handling callers' requests
- Ability to learn the basic concepts of personal lines insurance principles and client and combined products offered to our CWB customers
- Work collaboratively with team members and business partners to provide a positive customer experience
Qualifications
- High school diploma or equivalent required; college degree or currently pursuing is preferred
- 3-5 years experience in an insurance background
- Customer-focused mindset and dedication to providing exceptional service to employees
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