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Operations Manager
2 months ago
We are seeking a skilled General Manager to oversee operations at Big Dave's Cheesesteaks. This pivotal role involves managing daily functions and leading our dedicated team to ensure a high-quality dining experience for our guests.
Key Responsibilities- Oversee sales and operational processes to maximize efficiency.
- Ensure compliance with company policies while fostering a collaborative team environment.
- Design and execute strategies aimed at enhancing customer satisfaction and profitability.
- Review financial metrics to inform strategic business decisions and promote growth.
- Recruit, onboard, and train new staff in alignment with HR guidelines.
- A minimum of five years of management experience in a dynamic setting.
- Demonstrated success in leading teams to achieve exceptional performance.
- Excellent verbal and written communication skills, with the ability to build strong relationships with both staff and customers.
- Authorization to work in the United States.
- Strong organizational and problem-solving skills.
- Experience in financial management and budgeting.
- Ability to maintain composure in high-pressure situations.
Big Dave's Cheesesteaks is a rapidly expanding establishment known for its authentic Philadelphia cuisine and welcoming atmosphere. Founded by Derrick Hayes, the restaurant has gained acclaim for its innovative takes on classic dishes, such as the renowned cheesesteak egg rolls and the signature "Dave's Way" Cheesesteak. The establishment has received recognition in various culinary competitions, highlighting its commitment to quality and customer satisfaction.
