Front of House Team Member

1 day ago


Spring, Texas, United States Common Bond Cafe Full time
Job Title: FOH Runner

We are seeking a highly motivated and customer-focused FOH Runner to join our team at Common Bond Cafe. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities:
  • Greeting and Engaging Customers: Greet customers with a smile and a friendly demeanor, engage with them to understand their needs, and respond to their queries in a clear and pleasant manner.
  • Menu Knowledge: Maintain complete knowledge of our menu, including baked goods and beverages, to provide accurate recommendations and answers to customer inquiries.
  • Food and Beverage Service: Pack retail items and bread orders carefully and efficiently, run food and drinks to customers in a timely manner, and notify a supervisor if a customer has a complaint.
  • Station Maintenance: Constantly restock your station with paper goods, baked goods, milks, bottles, condiments, and other essentials to ensure a smooth service.
  • Sanitation and Cleaning: Bus tables, wipe clean with a sanitized towel, sweep floors, remove trash from the dining room, and maintain a clean and sanitary work environment.
  • Teamwork and Flexibility: Assist with putting away deliveries, maintain the parking lot and patio, keep doors and windows clean, and rotate stock using the FIFO method.
  • Attendance and Punctuality: Maintain good attendance and punctuality, and be available to work flexible hours, including mornings, evenings, weekends, nights, and holidays.
Requirements:
  • Knowledge and Skills: Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team, and ability to build and maintain relationships.
  • Physical Demands: Ability to lift up to 50 lbs.

Common Bond Cafe is an equal opportunity employer committed to creating a diverse and inclusive workplace. We believe that this enables us to retain top talent while serving our customers.



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