Fleet Operations Specialist

3 days ago


Kansas City, Missouri, United States Fluid Truck Full time
About Us

Fluid Truck is a leading provider of commercial fleet solutions in the US and around the world.

We are recognized as one of the fastest growing tech companies in North America, according to Deloitte's Technology #Fast500 list. Our award-winning culture sets us apart, with Denver Post and Built-In Colorado naming us one of Colorado's best places to work.

Our team is passionate about innovation, leadership, purpose, and values, and we're committed to providing a safe and inclusive workspace for all employees.

The Role

This Fleet Market Manager position plays a key role in ensuring our vehicles meet customer standards for safety and cleanliness, providing exceptional care to our customers. You will manage Fluid Truck's fleet at a local level, reporting directly to the Regional Market Manager.

Your primary responsibilities will include:

  1. Fleet Maintenance
  • Conduct regular preventative maintenance and simple repairs, following guidelines provided by the Regional Market Manager
  • Coordinate with vendors at the local level to ensure smooth maintenance and repair processes
Customer Service
  • Respond to customer issues and requests within established time frames
  • Provide excellent care to our customers
Vehicle Inspections
  • Conduct vehicle inspections using our mobile app
  • Ensure accurate data entry and timely completion of inspections
Onboarding and Offboarding
  • Attach decals, install telematics, print plates, and secure insurance cards for new vehicles
  • Decommission vehicles by removing decals, uninstalling telematics, and removing registrations
Additional Responsibilities
  • Collaborate with sales teams and other departments to ensure seamless customer experiences
  • Communicate effectively with the Regional Market Manager and Operations Manager to maintain optimal fleet conditions
  • Pick up and drop off vehicles as needed
  • Assist with vehicle recovery processes
  • Makes financial decisions to promote fleet health and reduce costs
Requirements
  • Proven success in fast-paced, customer-focused environments
  • Proficiency with mobile app technology, including our mobile app and internal platforms
  • Experience in general automotive maintenance and/or fleet management or related fields
  • Ability to develop and manage local vendor relationships
  • General business acumen with cost-saving recommendations
  • Excellent communication skills
  • Lift up to 75lbs; sitting, standing, bending, twisting, stretching, kneeling for up to 8 hours per day
  • Valid driver's license and clean Motor Vehicle Report
Benefits
  • Estimated salary: $50,000 - $60,000 per year, plus monthly bonus opportunity
  • Employer-paid medical, dental, and vision benefits for employees and their families
  • Stock options for a rapidly growing company
  • Flexible Personal Time Off
  • Career advancement opportunities
  • Company vehicle
  • 401k plan


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