Shift Team Lead

24 hours ago


Weatherford, Texas, United States RULE THE ROOST WEATHERFORD LLC Full time
About the Opportunity

Join us at Rule The Roost Nashville Hot Chicken as a Shift Team Lead In this dynamic role, you will lead a team of employees to deliver exceptional guest experiences and drive business results.

Key Responsibilities
  • Guest Service Excellence:
    • Foster a culture of guest satisfaction by providing exceptional service and responding promptly to guest concerns.
    • Train and motivate employees to deliver outstanding guest experiences.
    • Monitor and maintain QSC standards to ensure a consistent and high-quality guest experience.
  • Employee Development:
    • Create a positive work environment that encourages employee growth and development.
    • Effectively utilize training programs to equip employees with the skills and knowledge needed to succeed.
    • Coaching and feedback: empower employees to achieve their full potential.
  • Business Performance:
    • Drive business results by developing and executing the business plan.
    • Manage labor effectively to meet budgets while maintaining high-quality QSC standards.
    • Monitor and analyze business performance to identify areas for improvement.
Requirements
  • High school diploma or equivalent; college degree preferred.
  • Minimum 1-3 years of management experience, preferably in a restaurant setting.
  • Reliable personal transportation and a valid driver's license.
  • Able to work a minimum of 35 hours per week and flexible hours as needed.
  • Demonstrated skills in computer software, organizational planning, time management, team building, problem-solving, and investigative skills.


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