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Operations and Project Leadership Specialist

2 months ago

Brea, California, United States U-BEST PACKAGING SOLUTIONS Full time

U-Best Packaging Solutions

Established in 2011, U-Best Packaging Solutions has emerged as a leader in the printing and packaging sector, prioritizing service and quality over mere pricing. We take pride in our partnerships with global restaurant franchises and retail brands, whose products are featured in numerous stores worldwide. Our collaboration with one of our brands, which expanded from a single location to 200 stores, with an additional 500 in development, exemplifies our commitment to fostering our clients' growth and success.

Core Values:

At the core of our operations is a commitment to customer service. Our mission is to simplify our customers' experiences, allowing them to focus on scaling their brands and enhancing their businesses. We thrive on innovation and creativity, always ready to tackle challenges. By anticipating potential obstacles, we provide strategic insights to help our clients navigate effectively.

Company Culture:

We value our employees as key decision-makers, creating an atmosphere where every voice is heard. Honesty and transparency are essential, encouraging our team to express their thoughts openly. Our culture is built on mutual support and collective growth, with each team member contributing to our shared journey of excellence.

Employee Development Commitment:

We champion systems-based thinking and actively train our staff in this methodology. Our focus on internal promotions reflects our vision of building a company alongside our dedicated team. The camaraderie among our employees is evident, as they frequently refer friends to join us and express genuine appreciation for their roles and the opportunities for personal growth.

Compensation:

This position offers a competitive salary range of $60-$85k+/year, plus bonuses, commensurate with experience and qualifications.

Qualifications:

  • At least 5 years of experience in operations or project management, including 3-5 years in a leadership role managing a team, preferably remotely.
  • Familiarity with the printing industry, e-commerce fulfillment, and Shopify operations.
  • Highly detail-oriented and organized, with a strong sense of urgency.
  • Proficient decision-maker and problem solver, employing a systems-based thinking approach.
  • Experience with Six Sigma and Lean methodologies to enhance processes and efficiency.
  • Strong negotiation and communication skills, adept at building and maintaining vendor and client relationships.
  • Proactive in problem-solving, with the ability to foresee potential challenges and implement preventive strategies.
  • Strategic thinker capable of anticipating challenges and formulating effective solutions.
  • Ability to make autonomous decisions on complex issues throughout project life cycles.
  • Proven capability to thrive in a fast-paced environment while managing multiple priorities.
  • PMP (Project Management Professional) certification is advantageous.
  • Experience in Manufacturing, Printing, Dropshipping Ecommerce, 3PL, Logistics, and Operations is highly desirable.
  • Proficient in Shopify, shipping fulfillment software, inventory management software, Airtable, Slack, MacOS, WindowsOS, Microsoft Office, and G-Suite.
  • Mandarin proficiency is preferred for communication with our offices in Taiwan and China.

Roles and Responsibilities:

  • Oversee daily operations, serving as the primary problem-solver and decision-maker across all departments, including account management, logistics, sourcing, marketing, and planning.
  • Implement new systems and procedures based on industry best practices, driving continuous quality enhancements.
  • Manage and coordinate our remote team, ensuring effective communication to meet project deadlines.
  • Monitor project progress, identify risks, and take corrective actions to keep projects on schedule.
  • Collaborate with relevant departments to define project requirements and ensure alignment with organizational objectives.
  • Effectively allocate resources across projects for optimal utilization and efficiency.
  • Work with cross-functional teams to enhance operational efficiency and improve processes using Six Sigma and Lean methodologies.
  • Maintain relationships with overseas suppliers to ensure reliable supply chain operations.
  • Promote a collaborative and positive team environment, encouraging communication and knowledge-sharing among project teams.
  • Identify dependencies and potential conflicts between projects and manage them proactively.
  • Conduct regular program reviews to assess performance, recover projects, identify improvement areas, and implement best practices.
  • Develop and maintain program documentation, including plans, schedules, and status reports.
  • First interview test for attention to detail - ensure to include an answer to the question that follows at the top of your resume.
  • Share what you would have written on a billboard for the world to see. It could be a phrase, words, or a sentence of your choice.
  • Collaborate with relevant departments to ensure program activities align with organizational policies and procedures.
  • Conduct lessons learned sessions to identify areas for improvement and best practices for future projects.
  • Provide leadership and guidance to project managers, supporting their professional development.

Application Process:

If you are a results-oriented individual with a strategic mindset and a passion for operations and project management, we invite you to consider this opportunity. Join us in driving innovation and excellence as we deliver high-quality solutions to our valued customers.

To apply, please submit your resume. We look forward to reviewing your application.