Registration and Eligibility Specialist

4 days ago


York, Pennsylvania, United States University of New Mexico - Hospitals Full time
Job Summary

We are seeking a highly organized and detail-oriented Registration and Eligibility Specialist to join our team at the University of New Mexico - Hospitals. As a key member of our Ambulatory Registration team, you will be responsible for ensuring seamless patient access to our services.

Key Responsibilities
  • Verify patient insurance coverage and benefits, and obtain necessary authorizations for services
  • Collect and process patient demographic and financial information, ensuring accurate billing and reimbursement
  • Coordinate with patients, families, and healthcare providers to resolve registration and eligibility issues
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
  • Collaborate with internal stakeholders to ensure efficient and effective patient flow
Requirements
  • High school diploma or equivalent required; 2 years of experience in a related field preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills, with the ability to navigate complex registration and eligibility processes
  • Proficiency in computer systems and software, including Cerner and Siemens
Working Conditions

This is a sedentary role, with occasional walking and standing required. The ideal candidate will be able to work in a dynamic and fast-paced environment, with a strong commitment to providing exceptional patient care and service.



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