Pawnbroker / Customer Service Liaison
1 week ago
We are seeking a highly motivated and customer-focused Pawnbroker / Customer Service Liaison to join our team at WMS Rich & Sons Inc.
This role is responsible for providing exceptional customer service, handling loan and sales transactions, maintaining store inventory, and ensuring a positive experience for our customers.
About the Role:
- Cash Handling: Process cash, credit, and other financial transactions accurately and efficiently.
- Customer Service: Engage with customers in a friendly and professional manner, responding to their needs and concerns promptly.
- Inventory Management: Maintain accurate records of store inventory, including merchandise purchased from customers.
- Loan Processing: Follow company procedures to assess customer property and offer loans in accordance with applicable laws.
- Documentation: Accurately document all transactions and maintain accurate records.
- Teamwork: Collaborate with colleagues to achieve business objectives and provide a seamless customer experience.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: 2+ years' experience handling cash/credit transactions; retail or customer service experience helpful.
- Skillset: Strong communication skills, attention to detail, and knowledge of jewelry and general merchandise beneficial.
- Salary: $45,000 - $60,000 per year (dependent on experience).
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