Customer Service Liaison
3 weeks ago
WMS Rich & Sons Inc is seeking a Pawnbroker, Customer Service Representative to join our team. This role involves engaging with customers, assessing their needs, and recommending financial solutions. You will work in concert with your team to create a positive customer experience.
Key Responsibilities:
- Engage with customers promptly, greeting them professionally
- Assess customer needs and recommend financial solutions
- Purchase merchandise from customers
- Loan money against customer property according to store and company policies
- Document transactions carefully and thoroughly
- Demonstrate a positive attitude and commitment to asset protection
- Communicate effectively and professionally
Requirements:
- High School Diploma or equivalent
- Minimum 18 years of age
- 2+ years' experience handling cash/credit transactions
- Customer service focus and strong attention to detail
- Solid written and spoken communication skills
- Excellent work ethic and strong knowledge of business
Estimated Salary: $45,000 - $60,000 per year
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