Retail Merchandise Specialist

1 week ago


Charlotte, North Carolina, United States TJX Companies, Inc. Full time

Opportunity for Professional Development

Become a vital part of our dynamic team at Marshalls, where each day is filled with new opportunities to engage with a variety of products, from fashionable accessories to contemporary footwear. Our mission is to delight customers by infusing a sense of excitement into their shopping experience. Being part of our organization means engaging in a collaborative environment that embraces change and welcomes new challenges. Every shift is a new opportunity to Explore Diverse Possibilities.

  • Deliver outstanding customer service to both internal and external stakeholders
  • Foster a positive shopping environment through integrity and respect
  • Accurately process customer transactions and promote loyalty initiatives
  • Uphold merchandising standards and ensure store cleanliness
  • Assist in store recovery efforts throughout the day
  • Adhere to operational and safety protocols
  • Encourage and accept constructive feedback
  • Support initiatives aimed at reducing store shrinkage
  • Collaborate effectively within a team setting
  • Adapt smoothly to changes and unforeseen circumstances
  • Contribute to maintaining a safe shopping environment
  • Perform additional assigned responsibilities as needed

Preferred Skills and Qualifications:

  • Exhibits exceptional customer service skills
  • Flexible availability to accommodate business needs
  • Strong communication and organizational skills with a keen attention to detail
  • Able to multitask effectively
  • Capable of lifting heavy items as required
  • Prior experience in retail customer service is advantageous

At Marshalls, we are transforming the retail landscape by assisting customers in discovering their next favorite styles. Join us in this ongoing journey of exploration and innovation. Our ever-changing inventory and adaptive approach ensure that each day presents a new chance to Embrace Uniqueness. This philosophy is shared across the entire TJX family, which includes brands such as TJ Maxx, HomeGoods, Sierra, and Homesense.

Celebrating diversity and individual perspectives is integral to our mission. We welcome all applicants regardless of race, religion, gender, or background. Accommodations are available for qualified individuals with disabilities in accordance with legal requirements.



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