Pharmacy Technician Specialist

1 week ago

Rockford, Illinois, United States Mercyhealth Full time
Job Summary

Mercyhealth is seeking a highly skilled Pharmacy Technician Specialist to join our team. As a key member of our pharmacy team, you will play a critical role in providing exceptional patient care and supporting our pharmacists in their daily tasks.

Key Responsibilities
  • Participate in advanced roles in all practice settings to expand the scope of pharmacist practice, promote efficiency, and improve patients' access to care.
  • Demonstrate a high level of competence and skills in building professional relationships with other members of the healthcare team.
  • Perform all job duties and responsibilities of a pharmacy technician I, II, and III.
  • Obtain a medication history and update patient allergy and adverse drug reactions.
  • Report quality-related events, create and manage reports for monthly peer review, or appropriately triage clinical questions or information to a clinical pharmacist.
  • Manage, market, and promote efficient bedside dispensing Meds2Beds for those locations offering that service.
  • Coordinate medication synchronization and adherence monitoring.
  • Identify, schedule, and room the patient for value-added pharmacist clinical services.
  • Administer immunizations as appropriate.
  • Benefits investigation, prior authorization, and patient assistance program management.
  • Perform final product verification in Wisconsin.
  • Perform additional tasks delegated by the pharmacist.
Specialty Technician Essential Duties and Responsibilities
  • Specialty technicians may be responsible or required to perform and duties and responsibilities listed above.
  • Responsible for care coordination by communicating with patients, clinic partners, payers, and external pharmacies as appropriate.
  • Partner with providers and clinics to promote the use of entity-owned pharmacies.
  • Document in the electronic medical record to promote efficient and accurate care for patients in accordance with HIPAA.
  • Follow procedures to ensure medications are dispensed accurately and prepared appropriately for shipment or delivery to the patient.
  • Identify medications requiring special storage or handling such as refrigerated, hazardous, or controlled substances.
Culture of Excellence Behavior Expectations
  • Quality - Follows policies and procedures, adapts to and manages changes in the environment, demonstrates accuracy and thoroughness, gives attention to details, looks for ways to improve and promote quality, applies feedback to improve performance, and manages time and prioritizes effectively to achieve organizational goals.
  • Service - Responds promptly to requests for service and assistance, follows the Mercyhealth Critical Moments of service, meets commitments, abides by MH confidentiality and security agreement, shows respect and sensitivity for cultural differences, and effectively communicates information to partners.
  • Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions, exhibits objectivity and openness to others' views, demonstrates a high level of participation and engagement in day-to-day work, gives and welcomes feedback, generates suggestions for improving work, and embraces teamwork, supports, and encourages positive change while giving value to individuals.
  • Cost - Conserves organization resources, understands fiscal responsibility, works within approved budget, develops and implements cost-saving measures, contributes to profits and revenue.
Education and Experience
  • High School Diploma or GED required.
  • Graduate of a pharmacy technician program preferred.
  • Three years of pharmacy technician experience.
Certification, Licensure, and Registration
  • Pharmacy Technician Certification Board required.
  • CPR or BLS certified.
  • ACPE Accredited Immunization Training Certification.
  • Illinois Licensure required, if employed in Illinois.
  • Wisconsin Pharmacy Technician Registration required, if employed in Wisconsin.

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