Pharmacy Technician Associate

2 weeks ago


Rockford, Illinois, United States Optum Full time
Optum is seeking dedicated individuals to become part of our pharmacy technician team, committed to enhancing the well-being of our clients through innovative solutions and empathetic service. As a member of the UnitedHealth Group family, we are supported by a global health organization focused on improving health outcomes for all. If you aspire to achieve remarkable results with a human-centered approach, we invite you to join us in Caring. Connecting. Growing together.

Optum represents a modern home-delivery pharmacy specializing in adherence packaging.

Our goal is to positively impact the lives of our clients by treating them with the care and respect they deserve. We foster a dynamic work environment that values hard work and play, offering competitive compensation and a comprehensive benefits package.

Our vision is to transform and enhance healthcare for everyone. Our mission is to engage clients by addressing the challenges associated with obtaining and managing their medications. We have initiated this journey by simplifying adherence.

In this role, you will ensure accurate medication placement in divvyPACKS, operate robotic machinery, and manage the workflow from initial dispensing to quality assurance. You will assist pharmacists with tasks such as receiving, shipping, counting, and packaging medications.

Primary Responsibilities:
  • Operate automated machinery for pre-sorting and packaging medications, including preparing exception trays and managing workflow stages from dispensing to quality control
  • Accurately count and fill prescription vials, applying labels to bulk prescription items
  • Package and ship completed divvyPACKS, ensuring proper labeling on dispensers and shipping boxes
  • Sort and prioritize boxes for timely shipping
  • Deliver exceptional customer service to all patients and caregivers
  • Maintain accurate patient records with a strong focus on detail and compliance with HIPAA regulations
  • Act as a liaison between pharmacists and other healthcare professionals as necessary
  • Ensure timely processing of orders while meeting clinical requirements prior to fulfillment
  • Perform additional duties as assigned
You will be recognized and rewarded for your contributions in an environment that challenges you and provides clear guidance on achieving success in your role, along with opportunities for development in other areas of interest.

Required Qualifications:
  • High School Diploma/GED (or higher)
  • Illinois State Pharmacy Technician license (or ability to obtain within 2 years of employment)
  • Basic computer proficiency and typing skills
  • Proficient in reading, writing, and speaking English
  • Ability to stand for extended periods
  • Capability to handle small tablets and manipulate objects with hands; ability to perceive size, shape, temperature, or texture through touch
  • Ability to lift and move up to 50 pounds
  • Ability to see objects up close and distinguish colors
Preferred Qualifications:
  • Experience using various software programs for medication orders
  • Proficiency in basic math operations, including addition, subtraction, multiplication, and division; ability to compute rates, ratios, and percentages
  • Familiarity with automated medication packing machines
  • Certification from the Pharmacy Technician Certification Board and maintenance of current certification
Soft Skills:
  • Team-oriented mindset
  • Strong attention to detail and accuracy
  • Self-motivated with the ability to work independently
  • Problem-solving skills and clear communication of issues
At UnitedHealth Group, our mission is to empower individuals to lead healthier lives and improve the health system for everyone. We believe that everyone, regardless of race, gender, sexuality, age, location, or income, deserves the opportunity to achieve their healthiest life. However, significant barriers to good health persist, disproportionately affecting people of color, historically marginalized groups, and those with lower incomes. We are dedicated to minimizing our environmental impact and delivering equitable care that addresses health disparities and enhances health outcomes, which is a priority reflected in our mission.

Diversity fosters a healthier workplace: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace. Candidates must pass a drug test prior to employment.

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