Patient Liaison
3 weeks ago
Gather Health is seeking a compassionate and patient individual to join our team as a Patient Liaison. In this role, you will work closely with our patients to identify their social needs and connect them with critical resources.
Key Responsibilities- Conduct face-to-face screenings with new patients to identify their individual social needs and document notes
- Guide patients to the exam rooms to be seen by clinicians
- Collaborate with the patient and care team to develop personalized care plans
- Research various resources available in the community that are relevant to the needs of our patients
- Proactively reach out to community-based organizations to network and identify potential partnership opportunities
- Minimum of one year of experience working in medical settings, community-based organizations, or related service industries
- Knowledge of medical terminology
- Experience working one-on-one with patients and/or customers
- Experience working in roles that required frequent communication on the phone and in-person
- High school diploma or G.E.D.
- Experience with basic office tools such as email, Outlook calendar, etc.
- Strong verbal, written, and reading comprehension skills in English
- Experience working with seniors or individuals with complex social needs
- Experience working in a primary care office
- Certification as a phlebotomist
- Associates or bachelor's degree
- Bilingual in English & Spanish
Gather Health is a mission-based organization that is passionate about changing the way seniors experience primary care. We offer competitive pay and benefits, including market-based base salaries, paid time off, medical insurance coverage, and more.
Why Join Gather Health?We are a unique and innovative organization that is committed to creating a compassionate and joyful work environment. Our leadership team is comprised of experienced individuals who are dedicated to creating the best patient experience and employee experience for our colleagues.
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