Shift Manager
4 days ago
Shift Manager (Hourly)
About the Role
We are seeking a skilled and experienced Shift Manager to join our team at TGI Friday's #2645 in Coral Springs, FL. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and driving sales growth.
Responsibilities
- Lead Daily Operations: Supervise scheduled shifts, make daily decisions, and provide staff support to ensure seamless execution of our service style.
- Ensure Exceptional Guest Experience: Frequently interact with guests, respond to feedback, and resolve any issues or complaints promptly.
- Train and Develop Team Members: Ensure new hires complete their training plans and develop existing team members through coaching, feedback, and recognition.
- Manage Cash Handling and Inventory: Assign bartender drawers, perform checkouts, and maintain accurate cash handling procedures.
- Maintain a Safe Working Environment: Ensure adherence to security protocols, report accidents, and maintain a safe working environment.
Qualifications
- A minimum of 6 months experience as a Team Member and a Certified Coach (internal) or one year of external restaurant experience with a college degree preferred.
- Capable of performing all functions and meeting qualification standards for all hourly positions.
Compensation and Benefits
The estimated annual salary for this role is $43,000 - $55,000, depending on experience. In addition to competitive pay, we offer a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.
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