Shift Supervisor Team Lead Manager
1 week ago
At Jackmont Hospitality Inc, we're seeking a highly skilled and experienced Shift Supervisor/Team Lead Manager to join our team at TGI Friday's #2645 in Coral Springs, FL.
Job OverviewWe offer an estimated salary of $45,000 - $55,000 per year based on experience and qualifications.
Key Responsibilities & Accountabilities:- Shift Operations Management
• Supervise daily shift operations, ensuring excellent guest experiences, high-quality food, and exceptional service standards.
Team Support & Development• Provide guidance, coaching, and feedback to team members to enhance their skills and performance.
Guest Engagement & Feedback• Foster strong relationships with guests, addressing concerns promptly, and ensuring their needs are met.
Restaurant Setup & Ambiance• Ensure the restaurant is set up for success, maintaining a clean and welcoming atmosphere that aligns with our brand standards.
Cash Handling & Security• Manage cash handling procedures, including bartender drawers, server checkouts, and tip share collection.
Food Safety & Quality Control• Conduct regular line checks and food safety inspections to ensure compliance with our quality standards.
Reporting & Compliance• Prepare end-of-shift reports, address any issues or incidents, and maintain accurate records.
Qualification RequirementsTo succeed as a Shift Supervisor/Team Lead Manager, you'll need:
- Minimum 6 months' experience as a certified coach (internal) or one year of external restaurant experience with a college degree (external).
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment and adapt to changing situations.
- Demonstrated problem-solving and conflict resolution skills.
- Familiarity with restaurant operations and cash handling procedures.
We're committed to providing a safe and inclusive workplace for all employees. If you're passionate about delivering exceptional guest experiences and leading a high-performing team, we encourage you to apply.
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