Regional Clinical Director

4 weeks ago


Little Rock, Arkansas, United States BrightSpring Health Services Full time

Job Summary

The Regional Clinical Director at BrightSpring Health Services leads the clinical operations, programs, and activities for the assigned region, ensuring the delivery of high-quality patient care. This includes services spanning In-home, Assisted Living, Group Homes, Independent Living, and Skilled Nursing Facilities.

Key Responsibilities

  • Lead and manage up to 30 Advanced Practice Providers as direct reports.
  • Responsible for recruitment, on-boarding, and care model training of new Advanced Practice Providers.
  • Provide clinical coverage for unexpected call-offs, vacations, or special needs as indicated and required, up to 50% time.
  • Conduct professional development and the annual performance/competency review process.
  • Drive performance and support retention efforts to include regular coaching and review of:
    • Provider incentive structure.
    • Provider scorecard (coding, quality, patient experience, and productivity reporting).
    • Visit distribution and workflow improvement.
    • Performance Improvement Plan creation and management.
  • Provide account and relationship management in conjunction with the regional administrative partner: increase building penetration, serve as the escalation for the leaders for all facilities in your region, and engage with patients and/or families to facilitate issue resolution.
  • Provide outstanding customer service to all clients, patients, and families.
  • Proactively problem solve with all key partners to support retention, recruitment, and operational efficiency.
  • Execute on regional business, growth, and value-based strategies for respective operations.

Qualifications

  • Masters degree in Nursing.
  • Advance Practice Provider: APRN, FNP, AGNP, or PA.
  • At least three years of experience practicing in Assisted Living, In-Home, Group Homes, Independent Living, or Skilled Nursing Facilities.
  • At least two years of nursing management experience in a healthcare industry.
  • Strong interpersonal and communication skills to effectively communicate with Practitioners, office personnel, and patients.
  • Demonstrated ability to develop and implement clinical initiatives.
  • Proven track record of improving patient outcomes.
  • Computer literacy and knowledge of relevant healthcare and administrative software.
  • Excellent analytical and problem-solving skills.
  • Organizational and time management skills.
  • Strong leadership, motivation, training, and goal-setting skills.
  • Strong financial acumen and budget management skills.
  • Ability to travel up to 30% in assigned region.


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