Regional Clinical Director
4 weeks ago
Job Summary
The Regional Clinical Director at BrightSpring Health Services leads the clinical operations, programs, and activities for the assigned region, ensuring the delivery of high-quality patient care. This includes services spanning In-home, Assisted Living, Group Homes, Independent Living, and Skilled Nursing Facilities.
Key Responsibilities
- Lead and manage up to 30 Advanced Practice Providers as direct reports.
- Responsible for recruitment, on-boarding, and care model training of new Advanced Practice Providers.
- Provide clinical coverage for unexpected call-offs, vacations, or special needs as indicated and required, up to 50% time.
- Conduct professional development and the annual performance/competency review process.
- Drive performance and support retention efforts to include regular coaching and review of:
- Provider incentive structure.
- Provider scorecard (coding, quality, patient experience, and productivity reporting).
- Visit distribution and workflow improvement.
- Performance Improvement Plan creation and management.
- Provide account and relationship management in conjunction with the regional administrative partner: increase building penetration, serve as the escalation for the leaders for all facilities in your region, and engage with patients and/or families to facilitate issue resolution.
- Provide outstanding customer service to all clients, patients, and families.
- Proactively problem solve with all key partners to support retention, recruitment, and operational efficiency.
- Execute on regional business, growth, and value-based strategies for respective operations.
Qualifications
- Masters degree in Nursing.
- Advance Practice Provider: APRN, FNP, AGNP, or PA.
- At least three years of experience practicing in Assisted Living, In-Home, Group Homes, Independent Living, or Skilled Nursing Facilities.
- At least two years of nursing management experience in a healthcare industry.
- Strong interpersonal and communication skills to effectively communicate with Practitioners, office personnel, and patients.
- Demonstrated ability to develop and implement clinical initiatives.
- Proven track record of improving patient outcomes.
- Computer literacy and knowledge of relevant healthcare and administrative software.
- Excellent analytical and problem-solving skills.
- Organizational and time management skills.
- Strong leadership, motivation, training, and goal-setting skills.
- Strong financial acumen and budget management skills.
- Ability to travel up to 30% in assigned region.
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