Content Designer Lead
3 weeks ago
Job Overview
">At Jobber, we're transforming the way home service businesses operate. Our mission is to provide a platform that empowers these businesses to succeed in a rapidly changing world.
">We're looking for a Senior Content Designer to lead our content design practice and help us shape the user experience across our products. As a key member of our Product Design team, you'll work closely with designers, engineers, and product managers to elevate product communication and usability.
">The ideal candidate will have a strong background in content design, excellent communication skills, and a passion for creating user-centered experiences. You'll be responsible for developing a consistent voice and tone across our product portfolio, ensuring clarity, simplicity, and accessibility on every screen and touchpoint.
">Key Responsibilities
">- ">
- Lead the development of a content design practice that aligns with our design system principles">
- Collaborate with cross-functional teams to create scalable, consistent, and user-centered content across our product ecosystem">
- Establish content guidelines and standards that ensure high-quality content is delivered at scale">
- Partner with product teams to conduct user research and testing to validate content decisions and refine content strategies">
- Advocate for content-first design principles to enhance user experience and business outcomes">
Requirements
">To succeed in this role, you should have:
">- ">
- Demonstrable experience leading content design initiatives in a product-driven environment">
- Strong prior experience as a content designer or strategist, ideally working with/through design systems">
- A design portfolio showcasing strong content design skills, including microcopy, interface content, and content strategy">
- Experience driving content quality at scale, crafting foundational language and models that equip product builders">
- Excellent communication and collaboration skills, with a track record of working effectively in cross-functional teams">
- A passion for clarity, empathy, and user-centered design">
About Jobber
">Jobber is a Canadian company recognized for its innovative approach to helping small businesses succeed. We've been named one of Canada's Top Growing Companies by the Globe and Mail and have received accolades for our corporate culture.
">Salary Estimate
">$120,000 - $150,000 per year
">Location
">Remote or Toronto, ON
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