Customer Service Ambassador

2 months ago


Girard, Illinois, United States TravelCenters of America. Full time

About Us

TravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. With a strong commitment to customer satisfaction and employee development, we offer a unique opportunity for individuals to grow their careers in a dynamic and fast-paced environment.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Ambassador to join our store team. As a key member of our team, you will be responsible for maintaining our facilities in a clean and sanitary condition, ensuring a pleasant environment for our customers. Your excellent customer service and communication skills will be essential in providing a positive experience for our guests.

Key Responsibilities

  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the store team to achieve sales and customer satisfaction goals.
  • Perform daily cleaning and maintenance tasks, including restocking shelves and sweeping floors.
  • Maintain a safe and secure work environment, adhering to company safety protocols and procedures.

Requirements

  • High school diploma or equivalent required.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to lift up to 50 pounds and stand for long periods.
  • Availability to work flexible hours, including nights, weekends, and holidays.

What We Offer

  • Competitive hourly rate.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for career advancement and professional growth.

Equal Employment Opportunity

TravelCenters of America is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified individuals of all backgrounds and perspectives.



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