Sales and Customer Experience Associate
4 days ago
Villa Sport Athletic Clubs, Villa Sport Fitness, and Axiom by Villa Sport offer a dynamic work environment where employees thrive in a fast-paced setting. Our portfolio includes clubs across multiple states, providing opportunities for growth and development. We strive to create energizing environments where fitness, family, and fun come together.
Salary and BenefitsThe Member Services Associate role offers an estimated salary of $11 per hour, plus commission, with the potential to earn up to $15 per hour based on performance. Additionally, we offer a 401(k) plan with a company match of up to 4% of your compensation. Complimentary Club membership and discounts on goods and services are also available.
Job DescriptionThe Member Services Associate is the primary point of contact for members and guests at Axiom. This role requires exceptional communication and customer service skills to ensure a positive experience for all visitors. The successful candidate will be responsible for greeting members and guests, responding to inquiries, and resolving issues in a timely and professional manner.
Required Skills and Qualifications- Excellent communication and customer service skills
- Ability to stand for long periods of time
- Working knowledge of basic computer skills
- Ability to lift 50 lbs
- Mastery of the company's TI script, guest greeting, and phone greeting
- Familiarity with Fuel Center menu and nutrition information
We value our employees and offer a range of benefits to support their well-being and career development. In addition to the salary and benefits mentioned earlier, we also provide PFC University Certification training within 60 days of employment.
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