Service Advisor

4 weeks ago


Kingston, Washington, United States Camping World Full time

About the Role:

Camping World is seeking a skilled Service Advisor to provide exceptional customer service and support to our growing team. As a Service Advisor, you will be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department, and keeping customers informed of work progress.

Key Responsibilities:

  • Determine specialized product needs and services by working directly with customers
  • Suggest add-on sales to increase average transactions
  • Provide price estimates for designated installations prior to scheduling appointments
  • Keep customers apprised of work progress

Requirements:

  • A minimum of one year of service experience is preferred
  • Previous RV product or camping lifestyle experience
  • Ability to work daily on a computer and perform internet searches as needed
  • Excellent organization and follow-up skills are required
  • The ability to follow department procedures and policies
  • Valid driver's license
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending

Compensation:

The pay range for this role considers several factors, including skill sets, experience, and training. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $25,000 - $35,000.

Pay Range:

$34,600.00-$47,575.00 Annual

Benefits:

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on-the-job training opportunities. Full-time associates are offered a comprehensive benefit package, including medical, dental, vision, and more. Part-time associates are offered access to dental and vision coverage.

Equal Employment Opportunity:

Camping World is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.



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