Customer Experience Specialist

1 month ago


Maryland, United States Firestone Complete Auto Care Full time
About the Role

At Firestone Complete Auto Care, we're seeking a highly motivated and customer-focused Sales and Service Representative to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing expert advice on vehicle maintenance and repair, and ensuring seamless service operations.

Key Responsibilities
  • Customer Service: Provide top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sales and Service: Offer expert advice on vehicle maintenance and repair, upsell and cross-sell services, and ensure accurate and efficient completion of services.
  • Store Operations: Assist with store opening and closing procedures, maintain a clean and organized store environment, and ensure accurate inventory management.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service or sales experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic knowledge of vehicle maintenance and repair.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for training and development to enhance your skills and career growth.


  • Gaithersburg, Maryland, United States Rivian Full time

    About Rivian:Rivian is a pioneering electric vehicle manufacturer dedicated to creating sustainable and adventurous experiences for its customers. Our mission is to empower individuals to explore the world while minimizing our impact on the environment.Role Summary:This is a proactive job posting, allowing us to build a pipeline of qualified candidates who...


  • Crofton, Maryland, United States The Fresh Market Inc Full time

    {"title": "Personal Shopping Expert", "description": "About the RoleWe are seeking a highly skilled and customer-focused Personal Shopping Expert to join our team at The Fresh Market Inc. As a Personal Shopping Expert, you will be responsible for providing exceptional customer service and ensuring that our guests receive the highest level of service.Key...


  • Maryland Heights, United States E & R Industrial Full time

    POSTION SUMMARY:The Customer Service Generalist will play a crucial role in delivering exceptional service extending “end-to-end” support and service to specialized customers, field specialists, and account managers. Routinely probe to uncover support needs, identifying solutions, enter quotes/orders, follow up on open information requests, and seek ways...


  • Maryland Heights, United States E & R Industrial Full time

    POSTION SUMMARY:The Customer Service Generalist will play a crucial role in delivering exceptional service extending “end-to-end” support and service to specialized customers, field specialists, and account managers. Routinely probe to uncover support needs, identifying solutions, enter quotes/orders, follow up on open information requests, and seek ways...


  • Maryland Heights, United States E & R Industrial Full time

    POSTION SUMMARY: The Customer Service Generalist will play a crucial role in delivering exceptional service extending end-to-end support and service to specialized customers, field specialists, and account managers. Routinely probe to uncover support needs, identifying solutions, enter quotes/orders, follow up on open information requests, and seek ways to...


  • Maryland City, Maryland, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist - Alternative Delivery. In this role, you will be responsible for providing exceptional customer service in a fast-paced environment, ensuring that our customers receive a seamless and satisfying experience.Key ResponsibilitiesFacilitate...


  • Frederick, Maryland, United States Community Radiology Associates Full time

    Job Description:At Community Radiology Associates, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest level of care and attention.Your Responsibilities:Greet and register patients in a friendly and service-oriented manner,...

  • AR Specialist

    4 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Job SummaryMercy Medical Center is seeking a highly skilled AR Specialist - Customer Service to join our team. As an AR Specialist - Customer Service, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring accurate and timely processing of accounts receivable.Key ResponsibilitiesAnswer patient...


  • Maryland, United States E-talentnetwork Full time

    Job Description for E-talentnetwork**Job Title:** Technical Support Specialist**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at E-talentnetwork. The ideal candidate will have experience in working in a fast-paced IT environment, providing strong customer service, and managing databases with attention to...


  • Cockeysville, Maryland, United States CVCA Towson - Cardiology Specialist Full time

    About CVCA Towson - Cardiology SpecialistWe are a leading provider of veterinary cardiac care, seeking a skilled Veterinary Technician to join our team. As a Cardiology Specialist, you will play a crucial role in delivering exceptional patient care and contributing to our mission of providing top-notch cardiac care.Responsibilities:Obtain medical histories...


  • Maryland Heights, Missouri, United States E & R Industrial Full time

    Job Title: Inbound Sales SpecialistJob Summary:The Inbound Sales Specialist will play a crucial role in delivering exceptional service and support to customers, field specialists, and account managers. This role requires a strong ability to probe to uncover support needs, identify solutions, and create a remarkable experience for both internal and external...


  • Maryland Heights, Missouri, United States Charter Communications Full time

    About the RoleWe are seeking a highly motivated and driven individual to join our team as a Customer Operations Quality Assurance Specialist. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our software development initiatives.Key ResponsibilitiesWork on quality assurance initiatives across our...


  • Maryland City, Maryland, United States Management Concepts Full time

    About the RoleWe are seeking a talented Learning Experience Designer to join our team at Management Concepts. As a key member of our team, you will be responsible for creating engaging and effective learning experiences that meet the needs of our clients and employees.Key ResponsibilitiesLead the instructional design process to develop high-quality learning...


  • Owings Mills, Maryland, United States Avery Dennison Full time

    Job DescriptionAs a key member of the Avery Dennison team, the Customer Product Account Specialist plays a vital role in driving business growth and ensuring customer satisfaction.Key Responsibilities:Merchandising and Account Management: Develop and execute merchandising strategies to drive sales growth and improve customer satisfaction.Order Management:...


  • Maryland Heights, Missouri, United States Spectrum Full time

    About the RoleIn this exciting opportunity, you will work as a Customer Operations Quality Assurance Specialist, playing a vital role in ensuring the quality of our application portfolio, focusing on the contact center's back-office support.You will be part of a diverse and agile scrum team, analyzing test scenarios, and working on test planning for new...


  • Maryland, United States Encore Full time

    Job Title: Event Sr. Technical Specialist, AudioAt Encore, we are seeking a highly skilled Event Sr. Technical Specialist, Audio to join our team. This role is responsible for the technical setup and operation of standard full-production events in a hospitality environment, ensuring the utmost in client satisfaction.Key Responsibilities:Equipment Operation:...


  • Nottingham, Maryland, United States Mercy Medical Center Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Mercy Medical Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers. Responsibilities: * Serve as a scheduling liaison...

  • Take-Out Specialist

    4 weeks ago


    Maryland, New York, United States California Pizza Kitchen Full time

    About California Pizza KitchenCalifornia Pizza Kitchen is a leading restaurant chain that prides itself on its commitment to quality, customer satisfaction, and employee excellence. Our philosophy, R.O.C.K.S, stands for Respect, Opportunities, Communication, Kindness, and Service, and we strive to live out these values in every aspect of our business.Job...


  • Maryland City, Maryland, United States CarMax Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Specialist-Alternative Delivery. In this role, you will provide exceptional customer service in a fast-paced, team-oriented environment, ensuring a seamless and satisfying experience for our customers.Key ResponsibilitiesFacilitate the completion of...


  • Maryland City, Maryland, United States CarMax Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Specialist-Alternative Delivery. In this role, you will provide exceptional customer service in a fast-paced environment, ensuring a seamless experience for our customers.Key ResponsibilitiesFacilitate the completion of Home Delivery sales...