Genetic Counseling Assistant

1 month ago

Cincinnati, Ohio, United States TriHealth Full time
Job Title: Genetic Counseling Assistant

This is a professional position that requires direct patient communication. The genetic counseling assistant reports to Precision Medicine supervisor with guidance from clinical genetic counselors.

Job Responsibilities:
  • Prepare genetic counseling charts with all needed documents and pertinent pathology/medical reports, format and print pedigrees, facilitate data entry of health history questionnaires, calculate appropriate risk models, assist with preauthorization for visit and/or testing, and assist with the communication to appropriate labs to verify insurance coverage.
  • Coordinates paperwork and authorization for family/physician communication, schedules patients for follow-up, enters post-visit documentation, prepares patient test requisitions for genetic and research testing with basic genetics and testing requirements.
  • Assists in necessary preparation of documentation for test processing, assuring the safe package of blood and saliva, works closely with various laboratories/insurance during the pre-authorization process, executes requests for medical necessity letters, and prepares genetic test results for scanning into EMR.
  • Communicates personalized genetic information to patients under the direct supervision/guidance of a genetic counselor.
  • Enters test results into clinical/research database, track relevant data.
  • Supporting other tasks, prep presentations, educational materials.
Requirements:
  • Careful attention to detail
  • Knowledge of medical and genetic terminology
  • Interest in learning technical genetic software
  • Attendance at appropriate department meetings
  • Ability to prioritize and organize projects
  • Ability to problem solve
  • Ability to work with deadlines
  • Ability to handle patient information in a confidential manner
  • Ability to complete tasks in a timely and accurate manner
  • Ability to seek advice from or refer related problems to appropriate staff
  • Ability to communicate with patients and participants in a clear and sensitive manner
  • Ability to effectively communicate with all levels of staff, both within and outside of the department
  • Ability to operate computer, telephone, printer, copier and fax
  • Must be proficient in Progeny and Microsoft Office
Working Conditions:
  • Climbing - Rarely
  • Concentrating - Consistently
  • Continuous Learning - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors:

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.

  • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas

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