Commercial Lines Account Manager

3 weeks ago


Austin, Texas, United States APR Full time
Job Overview: As a Commercial Lines Account Executive or Client Relationship Manager at APR, you will act as a primary agent for assigned accounts. This role involves both servicing and solicitation activities. You will manage a mid-market book of business and lead a dedicated service team to ensure high-quality client management and business growth.

Key Responsibilities:
  • Independently manage client services and maintain relationships with minimal oversight from Producers.
  • Direct a service team to manage a mid-market book of business effectively.
  • Analyze and present renewal options to clients, selling renewal business and additional coverage lines.
  • Promote various services offered by our agency through tailored Producer Service Proposals.
  • Provide expert analysis and recommendations on clients' existing coverage plans.
  • Select carriers for solicitation, negotiating beneficial terms and premiums.
  • Address and resolve client inquiries, including benefits and claims issues.
  • Review and ensure the accuracy of client coverage contracts and amendments.
  • Manage and negotiate contracts with third-party vendors on behalf of clients.

Qualifications and Skills:
  • Bachelor's degree or an equivalent combination of education and experience.
  • 5-7 years of relevant work experience in the insurance field.
  • Designations are a plus (CIC, CISR, CSRM, AAI).
  • Exceptional verbal and written communication abilities.
  • Strong problem-solving and time management skills.
  • Teamwork-oriented mindset.
  • Proficient in planning, organization, and prioritization.
  • Well-versed in Microsoft Office Suite, AMS360 or Applied TAM/EPIC.

Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000, excluding bonuses or benefits. Based on experience, skills, certifications, education, and internal equity, the base pay for this position is estimated to be between $82,500 and $95,000.

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