Customer Service Representative

10 hours ago


Broken Arrow, Oklahoma, United States Chris Mathurin Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, developing leads, and marketing appropriate products and services.

Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work collaboratively with our team to achieve sales and customer service goals.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and detail-oriented.
  • Proactive in problem-solving and able to learn computer functions.
  • Ability to work in a team environment.
What We Offer
  • Hourly pay plus commission/bonus.
  • Health benefits.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Growth potential and opportunity for advancement within our agency.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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