Senior Director of Operations

2 days ago

Hartford, Connecticut, United States Thomas Byrne Associates Full time
Job Summary

This is a senior leadership position that oversees the agency's community and family-strengthening programs. The successful candidate will lead and direct the operation of these programs, ensuring compliance with health and safety regulations and maintaining program-related licensing and accreditation.

Key Responsibilities
  • Plan, organize, and direct the operation of community and family-strengthening programs, including Family Centers, Fatherhood, Community Schools, Senior Centers, Matthew 25 Scholarship Program, TANF Case Management, Home Visiting, and Supportive Housing.
  • Serve as a member of the Senior Leadership team, providing strategic guidance and support to the Chief Operating Officer.
  • Maintain full knowledge of best/promising practices in the area of family-strengthening programming, ensuring that all programs comply with required health and safety regulations.
  • Oversee the preparation and timely submission of reports to funding sources, developing and administering budgets for assigned programs.
  • Supervise the Department's staff, providing training and development opportunities, assessing staff performance, and recommending personnel actions.
  • Establish and maintain positive working relationships with funders, representing the Agency in meetings with private, public, federal, state, and local agencies.
  • Maintain contracts and ensure compliance with standards at all assigned sites/programs, coordinating service provision and fostering collaboration and integration between and among other programs and locations within Catholic Charities.
  • Make recommendations for policy, program, and/or resource adjustments to the appropriate parties, convening key staff and representatives of local Advisory Boards as needed.
  • Have responsibility for community relations within the assigned scope of services, representing Catholic Charities at United Way meetings, community forums, and parishes, planning sessions, and convening with civic and business leaders as assigned.
  • Chair the local advisory Board in consultation with the Chief of Operations, responsible for recruitment, developing, and nurturing collaborative relationships.
Qualifications
  • Master's Degree in social work or related field, plus a minimum of 5 years' experience managing a multi-service/multi-location family service mental health or human service organization.
  • Experience managing complex and varied programs with a combined budget above $3 million.
  • Experienced in managing an employee base of 20+.
  • Fully Bilingual candidates (Spanish) who are able to work in the office in Hartford, CT 5 days a week, and do not require relocation.
  • All applicants should make a cover letter part of their resume submission which addresses their ability to work in Hartford, their bi-lingual skill set, and their compensation expectations.

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