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Woodbury Common Coach Sales Associate II
1 month ago
Coach is a global fashion house founded in New York in 1941. Our mission is to create beautiful things, crafted to last, for individuals to express themselves authentically. As a Sales Associate II at Woodbury Common Coach, you will play a vital role in delivering exceptional customer experiences and driving sales results.
Key Responsibilities:- Provide personalized service to customers, ensuring a positive and memorable experience.
- Upsell and cross-sell products to meet or exceed sales targets.
- Maintain a thorough knowledge of Coach products, including features, benefits, and current offerings.
- Effectively communicate with customers, addressing their needs and concerns.
- Work collaboratively with the sales team to achieve store goals and objectives.
- Participate in visual merchandising and store maintenance to ensure a visually appealing and organized store environment.
- 1-3 years of previous sales experience, preferably in a luxury retail service environment.
- Current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
- Ability to communicate effectively with customers and team members.
- Ability to maneuver the sales floor, sales shelves, and stockroom; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Drive for Results: Can be counted on to exceed goals successfully.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
- Creativity: Comes up with a lot of new and unique ideas.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
- Learning on the Fly: Learns quickly when facing new problems.
Base Pay Range: $15.00 to $19.00 Hourly
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