Field Service Engineer

1 week ago

Lansing, Michigan, United States Synerfac Full time
Job Summary

Our client, a leading company in the thermal processing industry, is seeking a highly skilled Field Service Engineer to join their team in Riverside, Michigan. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing complex machinery at client sites.

Key Responsibilities:
  • Oversee the installation of new or modified machinery, ensuring it functions according to specifications.
  • Coordinate and participate in the setup of test units or systems, linking necessary valves, pumps, hydraulic, mechanical, or electrical controls, cabling, tubes, power sources, and more.
  • Regulate controls to apply electrical, hydraulic, pneumatic, or mechanical power for product testing.
  • Examine performance reports from customers and field representatives, and inspect malfunctioning equipment to pinpoint the problem's nature and extent.
  • Undertake repairs for units not meeting performance standards.
  • Analyze findings to identify the root cause of issues and propose repair, replacement, or other corrective actions.
  • Collaborate seamlessly with engineering and customer service teams to hasten repairs.
  • Offer on-site technical support, troubleshoot, repair, and maintain performance reports.
  • Evaluate technical issues to discern trends that might influence future designs, production, service, and maintenance processes, suggesting changes to prevent future challenges.
  • Serve as the communication conduit between the customer and our firm, ensuring the delivery of top-notch service to the customer.
  • Design and conduct equipment operational safety training, showcasing skills to trainees, which includes team members and clients.
  • Propose modifications to existing quality or production standards to attain the best quality within the boundaries of equipment capability.
  • Draft corrective action reports and relay issues to the management for review.

Requirements:
  • Associate's degree (AA) or equivalent from a recognized two-year college or technical school.
  • 6 months to 1 year in a related role or a combination of education and experience.
  • Proficiency in reading electrical schematics and plumbing diagrams, with the capability to troubleshoot using multi-meters and amp probes.
  • Experience with programming and adjusting PLCs and VFDs.
  • Willingness to travel 85% of the time, both domestically and internationally.
  • Demonstrated mathematical abilities and proficiency in basic arithmetic and geometry.

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