Marketing Operations Manager

1 week ago


Albany, New York, United States KPMG Full time
Job Summary:

KPMG is seeking a Marketing Operations Manager to join our Growth and Strategy organization. The successful candidate will be responsible for managing, measuring, and improving efficiencies and effectiveness across our Marketing Centers of Excellence (brand, digital/creative) and the three business areas - Audit, Tax, and Advisory.

Key Responsibilities:

Oversee business process decisions, workflows, governance, measurement/effectiveness reporting, and associated communications

Demonstrate ability to research and evaluate new and/or alternative solutions to enhance operational effectiveness and efficiency

Help identify synergies, streamline workflows and processes, analyze performance, and offer recommendations for improvements that will create a more effective Marketing operating/org model

Provide oversight across various departmental support areas that will help drive our Marketing strategy and culture

Manage a team of onshore and offshore individuals, supporting their career growth and providing manager guidance

Requirements:

Minimum five years of recent experience including marketing and/or operations management

Bachelor's degree from an accredited college/university

Exceptional written and oral communication skills

Responsible for working and leading in collaboration with Sourcing and Procurement team /vendor/agency optimization, offshore management for optimization of service delivery models and Finance for budgeting

Analyze and synthesize data, derive insights, and make recommendations

Strong understanding of operations management/marketing disciplines and project/process management principles

What We Offer:

KPMG provides a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work'.

Equal Employment Opportunity:

KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

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