Customer Experience Specialist

7 days ago


Terre Haute, Indiana, United States JOANN Stores Full time
About Us: At JOANN Stores, we strive to provide an exceptional shopping experience for our customers. Our team members play a vital role in achieving this goal by delivering outstanding customer service and driving sales through their expertise and passion for crafting.

Job Summary: We are seeking a skilled Retail Team Member to join our team at JOANN Stores in Terre Haute, IN. This is a part-time position that requires availability to work varied shifts, including days, evenings, weekends, and holidays.

Responsibilities:
  • Provide top-notch customer service by engaging with customers, answering product-related questions, and making recommendations.
  • Process transactions accurately and efficiently at the cutting counter and cash register.
  • Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks.


Requirements:
  • No experience required; preference given to candidates with 1-3 years of experience in a customer-centric environment.
  • Ability to work in a fast-paced retail environment with excellent communication skills.
  • Able to lift up to 49 pounds and stand for extended periods.


Benefits: Eligible team members receive medical, dental, and vision benefits, as well as company-paid life insurance, long-term disability, and short-term disability. Additionally, team members enjoy paid time off, sick time, tuition reimbursement, and a team member discount.

Estimated Salary: $15.25 per hour based on location and experience.

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