Member Experience Specialist

4 weeks ago


Terre Haute, Indiana, United States Sam's Club Full time
Join Our Team

Sam's Club is looking for a highly skilled and motivated Member Experience Specialist to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service to our members, ensuring their shopping experience is positive and enjoyable.

With a focus on delivering outstanding results, you will work closely with your colleagues to maintain a clean and organized sales floor, restock shelves, and assist members with their purchases. Your excellent communication skills and ability to resolve issues promptly will make you an asset to our team.

The ideal candidate will have strong customer service skills, the ability to work in a fast-paced environment, and a commitment to delivering high-quality results. If you are passionate about providing exceptional customer experiences and thrive in a dynamic retail environment, we encourage you to apply.

About the Role:

  • Provide exceptional customer service to members, answering questions and addressing concerns in a professional and courteous manner.
  • Maintain a clean and organized sales floor, restocking shelves and ensuring a safe and welcoming environment for members.
  • Assist members with their purchases, handling transactions accurately and efficiently.
  • Work collaboratively with colleagues to achieve sales goals and provide support as needed.

What You'll Love About Working Here:

  • A competitive hourly rate of $16.00 - $23.00, plus potential premiums based on schedule, facility, season, or specific work performed.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase options.
  • Opportunities for advancement and career growth within the company.
  • A fun and dynamic work environment with a supportive team.


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