Retail Store Manager Trainee

7 hours ago

Cerritos, California, United States Hibbett Retail, Inc. Full time
Job Title: Retail Store Manager Trainee

The Retail Store Manager Trainee is responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear. This includes establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.

Essential Duties and Responsibilities:
  • Assist the Store Manager in controlling the assets of Hibbett I City Gear.
  • Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
  • Assumes responsibility of the entire store in the absence of the Store Manager.
  • Provides knowledge and guidance to employees and customers in all departments when necessary.
  • Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keeps the Store Manager informed about inventory movement and customer trends.
  • Assures quality customer service is maintained.
  • Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett I City Gear.
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Supervisory Responsibilities:

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.

Qualifications:
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

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