Luxury Retail Sales Associate

2 weeks ago

Cerritos, California, United States Longchamp Full time
Luxury Retail Sales Associate

La Maison Longchamp is seeking a talented Luxury Retail Sales Associate to join our team at Nordstrom at Los Cerritos Center, Cerritos, CA. As a Luxury Retail Sales Associate, you will be responsible for generating and maximizing sales through effective client persuasion, maintaining extensive knowledge of products and merchandise care, and staying updated on new items, customer service guidelines, and store policies.

Key Responsibilities:
  • Generate and maximize sales through effective client persuasion
  • Maintain extensive knowledge of products and merchandise care
  • Stay updated on new items, customer service guidelines, and store policies
  • Develop and manage client books to foster long-term relationships
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention
  • Gift wrap and bag items for customers
  • Assist with mailings, answer phones, and process phone orders
  • Contribute to floor moves, merchandising, and display efforts
  • Support processing and replenishing of merchandise
  • Tag merchandise as needed, not limited to sales periods
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping
Benefits:
  • Eligible for Medical, Dental, and Vision coverage after 30 days of hire
  • Company-paid Life and AD&D insurance after 30 days of hire
  • 401k Retirement Plan with company match
  • Gym Reimbursement
  • PTO days
  • Bonus eligibility
  • Local management and a family-run business where your work will be valued

The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.

Join Longchamp and open your possibilities

Qualifications:
  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education
  • Three plus years of high-end retail, boutique, or sales experience
  • Proficient in inventory management, customer sales, and merchandising
  • Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines
  • Proficient in UPS System for shipment preparation and processing
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks

$ per hour

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