Care Manager for Geriatric and Chronic Disease Patients

6 days ago


Los Angeles, California, United States Kaiser Permanente Full time
Job Summary:
As a Care Manager for Geriatric and Chronic Disease Patients at Kaiser Permanente, you will play a critical role in coordinating patient care and population-based management for patients with specific chronic diseases or high-risk conditions. You will work closely with physicians, staff, and non-Kaiser providers to develop and implement comprehensive, multi-disciplinary treatment plans that address health conditions, resource utilization, and patient self-care across the care continuum.

Key Responsibilities:

  1. Develop and implement individualized care plans for patients with complex needs.
  2. Collaborate with primary care and specialist physicians to evaluate and develop baseline medical and psychosocial evaluations and patient care/treatment plans.
  3. Recommend alternative levels of care and ensure compliance with federal, state, and local regulations.
  4. Conduct assessments of physiological and functional status using established protocols.
  5. Initiate diagnostic testing and interventions as needed.
  6. Develop patient and family education plans focused on self-management and deliver education specific to disease states.
  7. Implement strategies to target and assess risk factors and ensure patient follow-up according to clinical and strategic measures/outcomes.
  8. Produce population-based reports on outcomes specific to defined patient populations.
  9. Participate in healthcare team decision-making to achieve predetermined cost, clinical, quality, utilization, and service outcomes.
  10. Develop and maintain case management policies and procedures.
  11. Coordinate care and services with utilization and quality reviewers and monitor level and quality of care.
  12. Coordinate interdisciplinary care and services, including utilization management, transfer coordination, discharge planning, and obtaining authorizations/approvals/transfers as needed.
  13. Consult with internal and external physicians, healthcare providers, and outside agencies regarding continued care/treatment or hospitalization or referral to support services or placement.
  14. Arrange and monitor follow-up appointments and encourage members to follow prescribed courses of care.
  15. Make referrals to community services and outside providers as needed.
  16. Identify and recommend opportunities for cost savings and improving the quality of care across the continuum.
  17. Develop and collect data to trend utilization of healthcare resources.
  18. Interpret regulations, health plan benefits, policies, and procedures for members, physicians, and outside agencies.
  19. Coordinate transmission of clinical and benefit information to patients, families, and outside agencies.
  20. Act as liaison for outside agencies, non-plan facilities, and outside providers.
  21. Coordinate repatriation of patients and monitor their quality of care.

Requirements:

Master's degree in Social Work from an accredited institution.Demonstrated knowledge of case management, discharge planning, transfer coordination, and TJC and other federal/state/local regulations.Ability to work in a Labor/Management Partnership environment.Preferred qualifications include a minimum of two years of case management experience with the population to be case managed and current and valid LCSW licensure.

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