Patient Access Coordinator

6 days ago


Tunkhannock, Pennsylvania, United States Geisinger Health System Full time
Job Summary:
As a Patient Access Representative at Geisinger Health System, you will play a vital role in ensuring a seamless patient experience. You will be responsible for coordinating and performing front-line office activities, greeting and registering patients, and scheduling appointments.

Key Responsibilities:
  • Verify patient demographics and ensure accurate check-in procedures.
  • Monitor patient wait times and communicate changes to patients as necessary.
  • Read and interpret insurance responses to assign primary, secondary, and tertiary insurance.
  • Ensure patients receive necessary disclosure and privacy information, obtain legal and financial signatures, and communicate financial obligations.
  • Process multi-channel messages related to patient and physician requests.
  • Notify patients of anticipated financial responsibility and collect fees accordingly.
  • Perform cash posting and maintain patient records.
  • Abide by organizational and HIPAA guidelines, maintaining patient confidentiality and rights.

Requirements:
  • High School Diploma or Equivalent (Required)
  • Minimum of 1 year of related work experience (Preferred)

What We Offer:
  • Competitive salaries and comprehensive benefits package
  • Family Support, Employer contribution to retirement plan, and Tuition assistance
  • Generous paid time off packages and Professional opportunities for growth and advancement

Our Purpose & Values:
We strive to treat everyone with kindness, excellence, learning, innovation, and safety. We are proud to be an affirmative action, equal opportunity employer.

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