Mental Health Support Specialist

2 weeks ago

Altoona, Pennsylvania, United States Blair Family Solutions Full time
Job Overview

Mental Health Support Specialist

$17.50-$19.00 per hour

Role Summary
The Mental Health Support Specialist is tasked with executing mental health interventions and crisis management for children and families utilizing the Clinical Home framework. This role encompasses delivering psycho-educational sessions for youth and families, providing intensive case management services, and facilitating one-on-one support in various environments such as schools, homes, and community settings to enhance the mental health objectives outlined in the child’s treatment plan. The Specialist will engage in regular supervision and training sessions to ensure effective service delivery.

Key Responsibilities

  • Deliver direct behavioral support and teach individualized skills, which may involve both individual and group interventions, psycho-educational sessions, and crisis management for identified children and families within educational and community contexts.
  • Foster a collaborative relationship with the client’s parent or guardian.
  • Gather and maintain updated information pertinent to the client’s records.
  • Implement tailored crisis intervention plans for each client and family, collaborating with the treatment team to mitigate crises.
  • Participate in on-call crisis management as required during evenings, nights, and weekends.
  • Assist in the debriefing process following crisis events to develop more effective strategies for the families served.
  • Attend and actively engage in weekly group supervision sessions.
  • Document and complete daily case records in compliance with all relevant regulations.
  • Participate in all required training and professional development workshops.
  • Provide Structural Family Therapy interventions for clients as instructed.

Case Management Duties

  • Deliver intensive case management services to children and families, addressing needs that adversely affect family functioning.
  • Engage in interagency meetings as necessary.
  • Contribute to Individualized Educational Plans as appropriate.
  • Complete necessary reports to relevant agencies as required.
  • Collaborate with the Program Director, Clinical Consultant, Administrative Staff, Quality Assurance Department, and billing department to monitor quality assurance and manage programmatic aspects effectively.
  • Maintain comprehensive records that meet State and Federal clinical documentation standards across all funding sources.

Educational Qualifications

  • Bachelor's Degree

Additional Requirements

  • All necessary child abuse clearances (PA Criminal Record Check, PA Child Abuse Clearance, and Federal Criminal History Clearance)
  • Valid driver's license
  • Auto insurance with 100/300/50 coverage

Essential Skills and Abilities

  • Communication Skills – Effectively conveys information in both written and verbal formats; maintains clear communication with clients, supervisors, and families.
  • Customer Service Orientation – Prioritizes the needs of clients.
  • Problem-Solving Abilities – Exhibits sound judgment and decision-making skills.
  • Organizational Skills – Approaches job responsibilities in an organized manner.
  • Active Listening – Consistently demonstrates effective listening skills.
  • Professionalism – Conducts oneself with integrity and professionalism in all settings.
  • Initiative – Proactively takes action and demonstrates initiative.
  • Responsiveness – Attentively addresses the needs of clients.
  • Patience – Maintains composure in challenging situations.
  • Consistency – Treats all individuals with fairness and consistency.
  • Team Collaboration – Works effectively with others.
  • Time Management – Manages time efficiently to meet deadlines.
  • Accurate Record-Keeping – Maintains precise documentation.
  • Analytical Skills – Analyzes information and applies standard practices effectively.
  • Adaptability – Handles interruptions and adjusts to changing circumstances.
  • Creativity – Utilizes creative approaches to problem-solving.
  • Confidentiality – Adheres to confidentiality and safety protocols.

Competencies

  • Communication Proficiency
  • Ethical Conduct
  • Personal Effectiveness/Credibility
  • Thoroughness
  • Decision Making

Work Environment

  • Work will occur in diverse settings, including clients' homes, schools, and other community environments.

Physical Demands

  • Constantly Incurred (More than 75% of the time on the job) – Ability to communicate orally and in writing, hear conversations, observe behaviors, analyze actions, sit, and stand.
  • Frequently Incurred (Between 25% - 75% of the time on the job) – Ability to walk, drive for home visits, climb, balance, and run.
  • Occasionally Incurred (Less than 25% of the time on the job) – Ability to lift, work in varying temperatures, and exposure to intermittent noise and cleaning chemicals.

This job description provides essential information to understand the role's scope and general nature of work performed by individuals in this position. It is not exhaustive and serves as a comprehensive overview. Each essential function must be performed satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer

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