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Versatile Healthcare Professional

2 months ago

Katy, Texas, United States Urgent Care for Kids Full time

About Us

Urgent Care for Kids by Goodside Health operates multiple clinic locations across Texas, focusing on pediatric urgent care, telemedicine, and school-based healthcare services. Our mission is to transform healthcare delivery for children, ensuring equitable access to care for all. We strive to bridge gaps in children's healthcare through innovative solutions and effective execution.

Position Overview

We are seeking skilled and innovative Seasonal Utility Players for our clinics who embody our core values: Passion, Humility, Adaptability, Nurture, and Experience. Ideal candidates are typically Certified Medical Assistants and Licensed Vocational Nurses who exemplify teamwork. The Utility Player role encompasses a variety of responsibilities, including front desk operations, back-office care, triaging, radiology, and lab duties, all essential for the smooth functioning of our clinics. Above all, Utility Players are compassionate, humble, and dedicated to providing exceptional care to our patients and their families.

Key Success Factors for a Utility Player

  • Demonstrates a sense of urgency and the ability to manage multiple tasks efficiently
  • Acts as a knowledgeable resource, willing to mentor new team members
  • Embraces daily assignments with enthusiasm and professionalism
  • Exhibits outstanding customer service skills
  • Proactively assists colleagues and takes initiative without prompting
  • Communicates effectively with the healthcare provider and maintains professionalism in all interactions
  • Possesses a passion for pediatric care and a desire for professional growth

Work Environment and Team Dynamics

Our clinicians are supported by a dedicated Clinical Operations team that collaborates closely with clinics on inventory management, continuing education, and operational excellence. We celebrate our achievements through our Employee Engagement Platform, maintain open communication with leadership, and participate in regular company updates and feedback initiatives.

Responsibilities Include:

  • Triage patients upon arrival and assess their needs
  • Communicate patient readiness to the provider, summarizing symptoms and vital signs
  • Document patient visits accurately in the EMR system
  • Assist providers with procedures and patient care, including vaccinations and lab work
  • Administer medications as directed by the provider
  • Maintain cleanliness and organization of exam and treatment rooms
  • Manage lab results and provide follow-up communication to patients
  • Educate patients at the conclusion of their visit and address any questions
  • Perform front office tasks, including patient registration and insurance verification
  • Fulfill any additional duties as assigned

Benefits Offered

All full-time staff members are eligible for benefits starting on the first day of the month following 30 days of employment.

  • Competitive salary and a supportive company culture
  • Comprehensive medical, dental, and vision insurance options
  • Accident and critical illness insurance
  • Company-paid basic life insurance
  • Voluntary life and disability insurance options
  • Legal and identity theft protection services
  • Paid time off

All full-time and part-time staff members are eligible for the following benefits.

  • 401(k) retirement plan
  • Professional development reimbursement
  • Employee Assistance Program
  • Complimentary in-clinic and telemedicine visits for employees and their dependents
  • Corporate discounts on various services and products
  • Company-sponsored BLS and PALS renewal classes

We appreciate all candidate submissions; however, this role is not outsourced to external vendors.

Qualifications:

  • Genuine passion for pediatric care
  • Experience in a pediatric office, hospital, or urgent care setting within the last three years
  • Certification as a Medical Assistant (CMA, RMA)
  • Current LVN license in Texas
  • BLS certification required
  • Familiarity with HIPAA, OSHA, and basic clinical procedures
  • Able to thrive in a fast-paced environment