Clerical Support Specialist

4 weeks ago

Tulsa, Oklahoma, United States Tulsa Health Department Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at the Tulsa Health Department. In this role, you will provide administrative support to the Preventive Health program, ensuring the smooth operation of our clinics and services.

Key Responsibilities
  • Provide exceptional customer service to clients, answering phone calls, and scheduling appointments.
  • Enter demographic, insurance, financial, and PAR information into our PHOCIS/OSIIS systems.
  • Verify client insurance eligibility and OHCA eligibility for patients.
  • Prepare client records, process clients and records through clinics, and maintain accurate and complete records.
  • Collect money, issue receipts, and follow accounting procedures.
  • Prepare client and vendor billing statements and gather statistical data for reports.
  • Provide copies of immunization records according to THD and HIPAA requirements.
  • Retrieve files, sort, and organize material in files, and maintain chart room records.
  • Order and maintain supplies required to complete job tasks.
  • Travel to other clinic sites as needed to provide services.
Requirements
  • High school diploma or equivalent required.
  • One to three years of clerical or related experience required; one to three years of related clerical experience in a medical office preferred.
  • Good interpersonal and customer service skills essential.
  • Data entry skills of 25-30 WPM required.
  • Knowledge of Microsoft Word and MS Office applications required.
  • Knowledge of proper English language usage, spelling, punctuation, and grammar required.
  • Ability to follow oral and written directions and work effectively with others.
Benefits

We offer a comprehensive benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off. Part-time employees who work an average of 20 hours per week over the course of a year receive benefits on a pro-rated basis.

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