Automotive Service Advisor

19 hours ago


Little Rock, Arkansas, United States Crain Automotive Team Full time

We are seeking a highly skilled Automotive Service Advisor to join our team at Crain Automotive Team in Arkansas. As a key member of our service department, you will play a vital role in ensuring exceptional customer experiences.

Job Overview

The ideal candidate will have a strong background in customer service and a passion for providing top-notch support to our valued customers. In this role, you will be responsible for:

  • Providing accurate and timely information about our products and services
  • Troubleshooting and resolving technical issues in a professional and courteous manner
  • Documenting and updating customer records based on interactions
  • Developing and maintaining a knowledge base of our evolving products and services
Required Skills and Qualifications

To succeed in this role, you will need:

  • Previous experience in customer service or sales, with a strong focus on building rapport with clients
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize tasks effectively
  • A positive and professional demeanor
Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as:

  • Industry-leading 401K plan with percentage match
  • Low-cost, excellent health, dental, and vision insurance
  • Promotion opportunities within our statewide dealership group

Our comprehensive benefits package includes medical, dental, and vision insurance, as well as 401K and life insurance. If you're passionate about delivering exceptional customer experiences and have a strong background in customer service, we encourage you to apply.



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