Hotel Night Auditor

2 days ago


Pensacola, Florida, United States Extended Stay America Premier Suites Pensacola NAS Corry Station Full time
Job Title: Hotel Night Auditor

We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Extended Stay America Premier Suites Pensacola NAS Corry Station. As a Hotel Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional customer service to our guests.

Responsibilities:
  • Process and reconcile all financial transactions, including room charges, cash drawer activity, and credit card transactions.
  • Verify and audit all financial records to ensure accuracy and compliance with company policies.
  • Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints in a timely and professional manner.
  • Produce and distribute daily, weekly, and monthly reports to hotel management and department heads.
Qualifications:
  • Flexible overnight hours are required.
  • Must be computer proficient and have experience with accounting or reservation software.
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
  • Excellent communication and customer service skills are required.
  • Some college is preferred, but a high school diploma or equivalent is required.

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