Customer Service Representative
5 days ago
Customer Service Representative
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients by assisting them with their banking needs. This is an excellent opportunity to build a career in financial services.
Responsibilities- Client Interaction: You will work face-to-face with clients in our branch location, managing cash drawers, assisting clients and team members, uncovering client needs, and educating them on our products and services.
- Transaction Processing: You will help clients verify account information and process loan and deposit transactions.
- Confidentiality: Maintain confidentiality at all times.
- Customer Focus: Listen closely to understand client needs and identify opportunities to better serve them.
- Bilingual/Multilingual
- Customer Service experience
- Cash-handling experience
- Estimated Salary: $45,000 - $60,000 per year, depending on experience
- Medical, dental, vision, STD, LTD, Life insurance
- 17 days paid time off, 11 paid holidays, and bereavement leave
- Education assistance program
- Paid parental bonding leave
- Wellness benefits
- Life event coverage
- Service awards
- Financial benefits, including 401(k) match, stock purchase plan, loan discounts, and more
- National and local discounts on computers, vacations, phones, retail shopping, and free checking accounts
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