Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused Front Counter Associate/Retail sales associate to join our team in Newburgh, IL.
About Us
Best-One Tires & Service is a leading tire company in the Tri-state area, committed to delivering high-quality standards and treating employees with dignity and respect.
Salary Information:
The estimated annual salary for this position is between $29,120.00 and $33,280.00, based on an 8-hour shift, 40-hour workweek, and an hourly rate of $14.00 to $16.00.
Job Description:
This role involves providing a courteous and professional experience to customers, communicating product features and benefits, recommending products and services, completing point-of-sale functions, and supporting customers and technicians with tires, parts, or equipment.
Key Responsibilities:
- Deliver exceptional customer service, prioritizing customer satisfaction and ensuring a positive experience.
- Effectively communicate with customers, colleagues, and management, using clear and concise language.
- Process transactions accurately and efficiently, utilizing computer software for data entry and payment processing.
- Support the tire technicians by assisting with tire installations, repairs, and other tasks as needed.
- Maintain a clean and organized workspace, adhering to safety and quality standards.
Requirements:
To be successful in this role, you will need:
- A positive attitude and commitment to excellent customer service.
- Excellent communication and interpersonal skills.
- The ability to work independently and as part of a team.
- Basic math skills and accuracy with handling cash and credit transactions.
- A commitment to learning and adapting to new technologies and processes.
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including competitive compensation, opportunities for career growth and development, and a supportive work environment that values employee well-being and job satisfaction.
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