Patient Services Coordinator

1 week ago


Newburgh, Indiana, United States Optum Full time

We are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at Optum in the Tri-State region. As a key member of our healthcare organization, you will be responsible for delivering exceptional patient service, managing administrative tasks, and working collaboratively with our clinical staff to ensure seamless care delivery.

**About the Role:**

  • Greet and register patients in a prompt, pleasant, and helpful manner, ensuring a positive first impression of our practice.
  • Instruct, direct, and schedule patients and visitors efficiently, utilizing state-of-the-art technology and equipment.
  • Receive payments from patients, issue receipts, and post payment data accurately and promptly.
  • Determine balances due, including past balances, copayments, coinsurance, and deductibles, and take responsibility for collecting and posting payments from patients at time of service.
  • Provide excellent customer service, addressing patient concerns and issues professionally and empathetically.

**What We Offer:

Optum is committed to providing a comprehensive benefits package, competitive salary, and opportunities for growth and development. Our ideal candidate will possess strong organizational and communication skills, experience working in a healthcare setting, and a passion for delivering exceptional patient care.

**Salary Range:** $16.00 - $28.27 per hour, based on qualifications and experience.

About Optum:

At Optum, we believe that everyone deserves access to quality healthcare and wellness services. We are dedicated to helping people live healthier lives and making the healthcare system work better for everyone.

Requirements:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare-related experience
  • Intermediate level of computer proficiency (including Microsoft Outlook, Teams)
  • Preferred: Experience as a receptionist in a healthcare setting, electronic health records experience

Benefits:

  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement
  • Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program

Career Opportunities:

We offer a dynamic work environment, opportunities for professional growth and development, and a commitment to diversity, equity, and inclusion.



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