Patient Services Coordinator
1 week ago
We are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at Optum in the Tri-State region. As a key member of our healthcare organization, you will be responsible for delivering exceptional patient service, managing administrative tasks, and working collaboratively with our clinical staff to ensure seamless care delivery.
**About the Role:**
- Greet and register patients in a prompt, pleasant, and helpful manner, ensuring a positive first impression of our practice.
- Instruct, direct, and schedule patients and visitors efficiently, utilizing state-of-the-art technology and equipment.
- Receive payments from patients, issue receipts, and post payment data accurately and promptly.
- Determine balances due, including past balances, copayments, coinsurance, and deductibles, and take responsibility for collecting and posting payments from patients at time of service.
- Provide excellent customer service, addressing patient concerns and issues professionally and empathetically.
**What We Offer:
Optum is committed to providing a comprehensive benefits package, competitive salary, and opportunities for growth and development. Our ideal candidate will possess strong organizational and communication skills, experience working in a healthcare setting, and a passion for delivering exceptional patient care.
**Salary Range:** $16.00 - $28.27 per hour, based on qualifications and experience.
About Optum:
At Optum, we believe that everyone deserves access to quality healthcare and wellness services. We are dedicated to helping people live healthier lives and making the healthcare system work better for everyone.
Requirements:
- High School Diploma/GED (or higher)
- 1+ years of customer service or healthcare-related experience
- Intermediate level of computer proficiency (including Microsoft Outlook, Teams)
- Preferred: Experience as a receptionist in a healthcare setting, electronic health records experience
Benefits:
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement
- Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program
Career Opportunities:
We offer a dynamic work environment, opportunities for professional growth and development, and a commitment to diversity, equity, and inclusion.
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