PIP Claims Adjuster

4 weeks ago

Coral Springs, Florida, United States Policy Services Company LLC Full time
Job Summary

We are seeking an experienced PIP Claims Adjuster to join our team at Policy Services Company LLC. The ideal candidate will have a strong background in insurance claims processing, excellent communication skills, and the ability to handle complex situations with empathy and professionalism.

Key Responsibilities
  • Evaluate auto insurance claims promptly and accurately to determine coverage, liability, and settlement options.
  • Conduct thorough investigations into the circumstances surrounding each claim, including obtaining statements, collecting evidence, and analyzing policy provisions.
  • Maintain detailed and organized claim files, documenting all relevant information, correspondence, and decisions made throughout the claims process.
  • Communicate effectively with policyholders, claimants, witnesses, and other involved parties to gather information, explain coverage, and provide updates on claim status.
  • Negotiate settlements within authorized limits, considering factors such as liability, damages, and policy coverage.
  • Provide exceptional customer service to policyholders and claimants, addressing inquiries, concerns, and complaints in a timely and professional manner.
  • Ensure compliance with insurance regulations, company policies, and industry standards in all aspects of claims handling.
  • Collaborate with internal teams, including underwriters, legal counsel, and other claims professionals, to resolve complex claims and mitigate risk effectively.
Requirements
  • Strong knowledge of insurance principles, regulations, and industry standards.
  • Excellent analytical skills with the ability to assess liability and evaluate damages.
  • Exceptional communication and interpersonal skills, both written and verbal.
  • Proficiency in insurance claims software, preferably Microsoft Office suite.
  • Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Commitment to providing outstanding customer service and maintaining professionalism in challenging situations.
Education and Experience
  • High School Diploma or equivalent experience in auto claims insurance, business administration, or a related field; Bachelor's or Associates degree preferred.
  • Minimum of 1+ years of PIP handling experience for Florida PIP claims.
  • Florida Adjuster License.

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