Customer Support Representative

3 weeks ago


Lee's Summit, Missouri, United States TM Services Full time

We are an expanding sales and customer support firm dedicated to bridging communities with affordable communication services. Our dynamic team offers comprehensive coaching and training, focusing on mastering promotional strategies, adept problem-solving, and honing essential skills such as understanding buyer psychology, delivering top-notch customer service, and fostering confidence in sales and public speaking.

The ideal candidate will be consultative, influential, detail-oriented, and must be ready to work in a fast-paced work environment. Key responsibilities include presenting products and services to new and existing customers, utilizing company-generated leads and proprietary systems to discover and cultivate fresh channels for sales prospects, and effectively closing sales in designated territories by building and maintaining relationships with new and existing customers.

Key qualifications include 1-3 years experience as a Customer Support Associate, excellent presentation and persuasive skills, a coachable and highly enthusiastic mindset, communication, negotiation, organization, and problem-solving skills, and an outgoing and comfortable working in a customer-facing environment to generate new business.

Responsibilities:

  • Presents products and services to new and existing customers
  • Utilizes company-generated leads and proprietary systems to discover and cultivate fresh channels for sales prospects
  • Effectively closes sales in designated territories by building and maintaining relationships with new and existing customers
  • Monitors industry trends to identify emerging markets and develop plans to expand revenue
  • Participates in-company training for team building, mentorship, and development of the latest sales trends from field and industry research

Qualifications:

  • 1-3 years experience as a Customer Support Associate
  • Excellent presentation and persuasive skills
  • Coachable and highly enthusiastic mindset
  • Communication, negotiation, organization, and problem-solving skills
  • Outgoing and comfortable working in a customer-facing environment to generate new business


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