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Community Compliance Coordinator

2 months ago

Corpus Christi, Texas, United States Spectrumam Full time
COMPLIANCE SPECIALIST for Homeowner Associations

Employment Type: PART-TIME

Are you looking to engage in a stable and resilient industry? Do you aspire to be part of a forward-thinking organization that values its employees? Would you enjoy a role that allows you to spend most of your day outside of a traditional office setting? If you have a passion for driving and possess a keen eye for detail, we want to hear from you

At Spectrum AM, we recognize the importance of our team members and strive to provide them with the necessary resources and flexibility to thrive. We offer:
  • In-house training programs, including ongoing personal development opportunities to enhance your skills and professional profile.
  • A robust support system for your growth, featuring mentors, subject matter experts, and dedicated training personnel.
  • The autonomy to manage your work independently.
POSITION OVERVIEW

The Compliance Specialist is tasked with visiting the communities we oversee, regularly assessing compliance among homeowners. This role involves driving through neighborhoods to identify non-compliant properties. For a detailed overview of the role, please refer to our resources.

Do you enjoy spending the majority of your workday on the road? This position entails inspecting residences for compliance by navigating through various neighborhoods managed by Spectrum AM. You will utilize your personal vehicle for these inspections, with mileage reimbursement provided.

Are you adept at handling challenging interactions with homeowners? This role may require you to de-escalate conflicts and assist homeowners who may be frustrated. We provide training to equip you with the skills needed to manage these situations effectively.

ADDITIONAL RESPONSIBILITIES
  • Engage with homeowners regarding compliance issues and facilitate resolutions.
  • Address customer inquiries by reviewing past cases, conducting research, compiling information, and ensuring clear communication.
  • Enhance your job knowledge through educational opportunities and familiarize yourself with the governing documents of the associations we manage.
  • Some walking may be required in specific communities.
QUALIFICATIONS

To qualify for this position, you must possess a valid driver's license, auto insurance, and a clean driving record. While prior experience in our industry is not mandatory, we highly value self-motivation and the ability to work independently.

Knowledge Requirements
  • Proficient in computer applications, particularly Microsoft Word and Excel.
  • Capable of entering data into databases and utilizing iPads.
Essential Skills
  • Demonstrated ability in conflict resolution and customer service.
  • Strong organizational and time management skills.
  • Effective problem-solving and analytical capabilities.
  • Clear and professional communication skills, both written and verbal.
Key Abilities
  • Attention to detail.
  • Able to comprehend and execute oral and written instructions.
  • Customer-service oriented with the capacity to work collaboratively and maintain composure during high-pressure interactions.
CAREER OPPORTUNITIES

Working as a Compliance Specialist provides an excellent foundation for understanding our industry. By combining the knowledge gained in this role with our training programs and your dedication, you can pave the way for advancement into various positions within Spectrum AM.

SPECTRUM ASSOCIATION MANAGEMENT BENEFITS

We offer a comprehensive benefits package that goes beyond just a paycheck:
  • Recognized as one of the Best Places to Work for 17 consecutive years.
  • Fastest Growing Company - Fast Track 50.
  • Privately owned with over 20 years of stability in the industry.
  • Commitment to work/life balance.
  • PTO accrual for employees working a minimum of 20 hours per week (after 6 months of employment).
  • Opportunities for community service activities (after 6 months of employment).
  • Internal Learning and Development Management System.
  • 401k program.
  • Access to an in-house medical clinic (virtual appointments available for remote offices).
  • Structured career advancement plan with regular performance reviews.
  • Part-time hours with flexible scheduling.
  • Hourly compensation plus mileage reimbursement.
For more information about Spectrum AM, please visit our website.

Spectrum AM is an Equal Opportunity Employer.