Specialty Clinic Operations Director

3 weeks ago


Knoxville, Tennessee, United States Animal Emergency & Specialty Center - Knoxville Full time

Job Title: Specialty Clinic Operations Director

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About Us: We are dedicated to providing exceptional emergency and specialty care to pets in critical need.

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About the Job: This key leadership role combines advanced clinical expertise with the responsibility of managing, guiding, and developing our team of veterinary technicians and support staff. You will be responsible for overseeing our second shift and overnight operations, ensuring the highest level of patient care while maintaining a positive, efficient, and supportive work environment.

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Main Responsibilities:

  • Team Leadership and Development: Manage, mentor, and motivate a skilled team of veterinary technicians and paraprofessional staff to provide exceptional patient care.
  • Emergency & Critical Care Oversight: Supervise the triage, assessment, and stabilization of critically ill or injured animals, ensuring all emergency protocols are followed.
  • Operational Efficiency and Workflow Optimization: Ensure smooth and efficient workflow during the evening and overnight shifts, reducing wait times and optimizing patient care.

Required Skills and Qualifications:

  • Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), or equivalent working knowledge, with extensive experience in emergency and critical care.
  • 4+ years of experience in a veterinary clinic, with at least 1-2 years in a leadership or supervisory role.
  • Proven experience in emergency care, including triage, stabilization, and treatment of critical patients.
  • Strong understanding of emergency protocols, anesthesia, diagnostic imaging, and critical care monitoring.
  • Familiarity with managing medical inventory, ensuring proper supply levels and equipment maintenance.

We Offer:

  • Competitive Salary: $90,000 - $125,000 per year, depending on experience.
  • Comprehensive Benefits Package: Includes health, dental, and vision insurance, life insurance, disability coverage, and more.
  • Paid Time Off: Generous vacation, sick leave, and holiday pay to ensure a healthy work-life balance.
  • Student Loan Repayment: Take advantage of our Head Start Program, offering student loan repayment assistance for licensed and credentialed veterinary technicians.

This is an excellent opportunity for you to grow professionally and contribute to our mission of delivering exceptional emergency and specialty care to pets in critical need.



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