Solutions Architect

4 days ago

Cleveland, Ohio, United States MCPc Full time
Job Description

The Solution Architect plays a crucial role in presenting MCPC's technical solutions to our clients. This position requires the ability to expand the discussion to cover an end-to-end technology solution, elaborating on all aspects of the product and services offering from MCPC.

As a member of the sales team, the Solution Architect works collaboratively with the MCPC Account Manager to identify customer requirements, design a product set or solution that meets those requirements, and adjust the solution as necessary for the customer.

Key Responsibilities
  • Engage in the sales process, working collaboratively with Solution Consultants on qualified opportunities.
  • Interact with key partners, stay current on industry best practices, emerging technologies, and manufacturer's technology offerings.
  • Billable services through assessments, designs, and technical project oversight.
Key Outcomes
  • Customers advised on issues related to the solution design and deployment, including complexity, trade-offs, and technical and business process impact.
  • Contribute to MCPC's trusted advisor status with the customer base.
  • Generate follow-on business resulting from successful project engagements.
  • Increase product and services gross margin.
  • Services and solutions meet/exceed customer expectations.

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