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Field Operations Coordinator

2 months ago

Newark, New Jersey, United States Sedgwick Full time

At Sedgwick, we prioritize the well-being of our team members, ensuring that you, our esteemed colleague, are well taken care of. A career with us embodies a culture of compassion, offering you the flexibility to balance your professional and personal life. It is an opportunity to engage in meaningful work daily, supported in all aspects of your mental, physical, financial, and professional well-being. Here, you will enhance your skills and advance your career in an environment that values diversity and inclusivity.

Joining Sedgwick means aligning your passion with purpose, making a significant impact on the lives of individuals and organizations we serve. If you are motivated to create positive change, enjoy challenges, and genuinely care for others, you will find a welcoming space with us. Contribute to our mission of being an exceptional workplace.

Key Highlights:

  • Recognized as a Great Place to Work
  • Honored as a Most Loved Workplace
  • Featured in Forbes as a Best-in-State Employer

Position Overview: The Field Operations Coordinator will serve the Newark, NJ area. Candidates must reside within this region to be considered.

ROLE OBJECTIVE: In this position, you will engage directly with injured employees and healthcare providers to facilitate effective medical treatment and timely return-to-work processes. You will act as a liaison, ensuring clear communication among all parties involved. While this role requires frequent travel, you will operate from a home-based office.

ARE YOU THE RIGHT FIT? We seek enthusiastic individuals who excel in collaborative settings and are committed to delivering exceptional results.

  • Utilize your medical or rehabilitation expertise to manage complex health conditions, develop treatment plans, and support recovery from injuries or illnesses.
  • Experience the best of both worlds: a fulfilling career that positively impacts health and lives, combined with a remote work environment that fosters face-to-face interactions with injured workers and healthcare professionals.
  • Enjoy flexibility and independence in your daily responsibilities, location, and career trajectory while advocating for effective medical treatment for injured employees.
  • Support our mission of compassion by assisting injured employees from leading global brands.
  • Join a rapidly expanding, industry-leading global organization known for its commitment to excellence and customer service.
  • Celebrate your professional milestones through development opportunities, continuing education, team-building activities, and more.
  • Access a diverse range of comprehensive benefits to support your mental, physical, financial, and professional needs.

PRIMARY RESPONSIBILITIES MAY INCLUDE:

  • Act as an advocate for patients, guiding and coordinating care for injured workers, their families, and caregivers throughout the recovery journey.
  • Assist injured employees in achieving recovery and independence through advocacy, education, resource identification, and service facilitation.
  • Identify suitable providers and facilities across the service continuum, ensuring timely and cost-effective use of resources to maximize value for clients and reimbursement sources.

EDUCATION AND QUALIFICATIONS:

Preferred qualifications include RN licensure or a graduate degree in a health or human services field, along with one of the following certifications: CCM, CDMS, or CRC. A valid driver's license and high-speed internet access are required.

OUR COMMITMENT TO YOU:

  • Providing flexibility and autonomy in your role.
  • Supporting meaningful work that encourages critical thinking and problem-solving.
  • Offering ongoing learning and professional development opportunities.
  • Fostering a strong team environment and a culture of support.
  • Recognizing your achievements and celebrating your successes.
  • Providing a comprehensive benefits package, including medical, dental, vision, 401K, PTO, and more, starting from your first day.

NEXT STEPS:

If your application is selected for further consideration, a recruiter will reach out to you.

Sedgwick is an Equal Opportunity Employer and maintains a Drug-Free Workplace. We encourage individuals from diverse backgrounds to apply, recognizing that each person brings a unique combination of skills, knowledge, and experience.

At Sedgwick, caring for people is our core mission. Caring counts.

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Every day, organizations worldwide trust us to help their employees regain health and productivity, navigate the claims process, protect their brand, and minimize business disruptions. Our team of over 30,000 colleagues across 80 countries embodies our shared purpose and values, demonstrating what it means to work for an organization committed to integrity and compassion.