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Breakfast Cafe Server

2 months ago

Austin, Texas, United States Sonesta Hotels Full time

Job Summary

Sonesta Hotels is seeking a highly skilled and customer-focused Breakfast Cafe Server to join our team. As a Breakfast Cafe Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities

  • Greet and acknowledge all arriving guests in a prompt and professional manner.
  • Engage and interact with guests as appropriate, responding to their questions and requests.
  • Demonstrate complete knowledge of the food and beverage menu, serving food and beverage orders after checking for correct temperature, appearance, and portions.
  • Refill orders as necessary, operate the POS system, and ensure food orders are verified and transmitted in a timely manner.
  • Adhere to all cash handling and credit card policies and procedures.
  • Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
  • Maintain proper condition and cleanliness of dining areas, stations, and servicing equipment.
  • Complete all closing duties and reports as assigned.
  • Adhere to established safety and sanitation guidelines.
  • Perform other duties or projects as requested by management.

Requirements

  • Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Excellent organizational skills and attention to detail.
  • Able to work quickly without compromising quality.
  • Ability to work with minimal supervision and maintain a high level of performance.
  • Must be able to stand and exert fast-paced mobility for the entire shift.
  • Ability to work cohesively with co-workers as part of a team.
  • Food handlers and TIPS certificates required.
  • Previous front-facing guest service experience required.
  • Must read, write, and speak the English language fluently.
  • Experience with computerized cash registers preferred.

Benefits

  • Medical, Dental, and Vision Insurance.
  • Health Savings Account with Company Match.
  • 401(k) Retirement Plan with Company Match.
  • Paid Vacation and Sick Days.
  • Sonesta Hotel Discounts.
  • Educational Assistance.
  • Paid Parental Leave.
  • Company Paid Life Insurance.
  • Company Paid Short Term and Long Term Disability Insurance.
  • Various Employee Perks and Discounts.
  • Hospital Indemnity.
  • Critical Illness Insurance.
  • Accident Insurance.